We believe in being open, honest and offering a transparent pricing system which is both fair and excellent value for money.
Every chimney, and how it works, is different so we’ve tried – as far as possible – to provide flat fees meaning there’s no nasty surprises.
Please see below for details as well as Terms & Conditions:
* Please note standard sweeping does not include removal of nests, wildlife and other blockages from a chimney. See below for prices and other T&Cs*
The Mechanical Removal of ancient and stubborn Tar Deposits. Any case of a chimney having a liner installed inside it should first go through the débistrage process.
This is a 2 week chemical treatment applied to a flue which has stubborn deposits of tar. Removal of these deposits is essential as using the flue while in this state can lead to a chimney fire.
Due to nest composition varying dramatically, the time it takes to remove such a blockage will vary. As such, should the blockage take more than an hour to remove, additional time will be charged at a rate of 30€ per half hour. A CCTV inspection of the flue will be conducted to guarantee the removal of the nest or any other debris before certification is issued.
Our new Homeowner Inspection Service is designed for those who have recently moved into a property and who do not have any paperwork relating to the fireplace. Learn more about your fireplace and don't risk ‘leaving it to chance’.
Using our Internal Video Camera, we are able to view the condition of your chimney/installation, asses the level of debris build up and confirm everything is as it should be from the inside of your Chimney. This service is included as part of our standard sweeping.
Surveying the condition of the Chimney Stack or for any appropriate function whilst on site. Please note: Drone Surveys are weather dependant and are a supplementary service for sweeping appointments.
To conduct a basic smoke test, we first heat the flue to establish a draw in the chimney before lighting smoke pellets and monitoring the smoke as it passes through the evacuation system.
Having the correct products to get the most out of your stove and keep it running efficiently is important. Although we do not stock a large variety of chimney products, we can advise what may be best for your situation.
Every room with a flame based heating appliance should have a Carbon Monoxide alarm fitted.
Making sure the wood you are burning is below 20% moisture content is essential for the life and efficiency of your appliance.
Using your stove without a thermometer is like driving your car without the speedometer. Attaching one of these to your stovepipe allows you to keep your appliance burning in it's optimum range, getting the most out of your fuel and sending less waste up your chimney.
No Sweep Call Out Fee – 30€: We do not offer free quotation visits. Unless previously agreed upon; appointments are booked on the basis that we will be attending to sweep a chimney or chimneys. In the event of being unable to sweep an appliance due to access issues, inappropriate installation or other hazards present, we reserve the right to charge a standard minimum 30€ Call out fee if no sweeping is undertaken. Bespoke advice on the nature of the fault(s), suggested remedial actions and, where relevant, completion of appropriate documentation will be provided as a diagnostic at an additional 30€ per fire.
Out of hours/Emergency Call Out Fee – 25€: Our appointment hours are Monday-Friday 8am-6pm. If you require an appointment outside of these hours, we reserve the right to charge an additional 25€ out of hours call out fee.
Key retrieval Fee – 10€: In the event that a key must be obtained offsite for entry to the property, an additional retrieval fee of 10€ will be charged.
Flue and Fireplace Location/Height Charges: Fireplaces other than those on the ground or first floor will incur an additional charge of 10€ per flue. Properties which are taller than 2 storeys in height will incur an additional fee of 5€ per storey, per flue.
Late Payment Charges: Payment via bank transfer is required within 14 days of the invoice date. Payments made outside of this period will incur a penalty of 10€ per fortnight. It is our policy that should late payment have been made for any previous work undertaken, any future work will require payment in advance in full once the booking has been confirmed and before the work has commenced.
Missed Appointment charge – 50% of scheduled price: A call out fee half the price of the scheduled appointment will be charged if, upon arriving at a scheduled appointment, we are unable to gain access to a property for any reason. To reschedule or cancel appointments, please call 07 66 48 70 69 by 12h00 the day beforehand.
Preparation for the sweeping appointment: Appliances must not be used at all in the 24 hours leading up to an appointment. Please remove any ash/debris/other items from the fire grate so it is clear. A space of around 6ft in front of the fireplace is required, so please move any coffee tables/furniture and items from the hearth.
Payment is due at the end of each appointment. Cash or cheque payments are preferred. Payment via Bank transfer is required within 14 days of work completion. Certification will be withheld until full payment has been received.
Your chimney will be inspected by a professional chimney sweep assessed to national standards and registered with the Guild of Master Chimney Sweeps.
All services are carried out in good faith; brief visual inspections are carried out of the appliance and chimney, but due to the concealed nature of chimneys and associated appliances, information should not be relied upon as a guarantee that the appliance and/or chimney are safe and/or free of faults or issues related to age, misuse, or poor installation.
The chimney sweep will assume unless otherwise told by the homeowner or the person allowing him/her entry into the property that the appliance is correctly and safely installed and is in a fit state to be swept.
If a fault occurs during sweeping, this is not the fault of the sweep; for a chimney and items connected to the installation to be considered fit for use, it must be in such condition that it can be safely cleaned and tested. If damage is caused during sweeping, this suggests an underlying fault which simply was exposed by the sweeping process.
Pets and Children: It is your responsibility to keep pets and children supervised within the property throughout our visit. They should remain in a separate room for the duration of our visit and have a designated responsible person(s) with them at all times. We cannot accept liability for loss or injury.
Security: The sweeping process involves multiple trips to and from our vehicle. This means access doors sometimes remain open. It is the responsibility of the customer or their designated person to ensure all valuables are secure and away from the work route/area.